Faq Help Center

Wanzhi Steel has a professional team to solve customer problems. Any questions about the company and products can be solved. Summarized below are frequently asked questions from customers.

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Amy Wang

Amy Wang

Operations Manager

Our Company FAQs

Are you a trading company or a manufacturer?

We are a manufacturer! Wanzhi Steel’s factory is located in Boxing County, Binzhou City, Shandong Province, and features eight metal-coated steel production lines, including two galvanized lines, one aluminum-zinc-coated line, one zinc-aluminum-magnesium alloy-coated line, three color-coated lines, and one white sheet line.

In addition, we have deep-processing equipment for slitting, cutting, and roll forming. With over 15 years of export experience, we have established a multilingual sales and after-sales service team.

Can we visit your factory?

Absolutely! We welcome customers to visit our offices and factory. Please feel free to schedule a visit with our sales manager before coming to the factory, and we will arrange a dedicated vehicle to pick you up at the airport or train station.

We also offer various ways to help you better understand our company, including photos, videos, video conferences, and live streams. Please feel free to contact us for more information.

How do you control product quality? Does your factory have any quality certifications?

We have our own testing center where we conduct comprehensive inspections of products after production, including composition, mechanical properties, corrosion resistance, and more.
We have obtained certifications including ISO 9001, ISO 14001, ISO 45001, CE, and SGS (view our SGS reports), among others.Our Certificates

Can you apply for an export license?

Yes, our company is qualified to apply for export licenses. We submit applications for every order as required to ensure export compliance.

What is the minimum order quantity?

The minimum order quantity varies by product, but generally ranges from 10 to 25 metric tons. You can find the specific minimum order quantity in this article → https://wanzhi-steel.com/why-dont-steel-mills-accept-small-volume-orders/#vi-recommended-moq-guidelines

What products do you mainly supply?

Hot-rolled coils/sheets, cold-rolled coils/sheets, galvanized coils/sheets, galvalume coils/sheets, color-coated coils/sheets, stainless steel coils/sheets, aluminum coils/sheets, structural steel, low-carbon steel wire, steel pipes, etc.

Can you provide samples?

Yes, we will provide samples based on your needs. Generally, samples are free of charge (though a sample fee may apply for certain special specifications), but shipping costs will apply.

Logistics and Transportation FAQ

How long after placing an order will the goods be shipped?

Typically, production begins after we receive a 30% deposit from the customer. The production lead time varies depending on the order quantity, but generally ranges from 7 to 30 days.

Can we arrange for a third-party inspection before shipment?

We fully support customers arranging for their own agents or third-party inspection agencies to conduct inspections at our factory. Generally, customers are responsible for contacting the inspection party themselves, and any costs incurred from the inspection are typically borne by the customer.

What trade terms do you offer?

EXE, FOB, CIF, etc.

How are your steel coils packaged?

Our steel coils are packaged according to standard export practices, which generally include plastic film, waterproof paper, protective steel plates, steel strapping, and corner protectors. If customers have special packaging requirements, we can accommodate them, though additional charges may apply.steel coil packaging

How many metric metric tons of steel products can a 20GP or 40GP container hold?

This generally depends on the product specifications, coil weight, port of destination, and carrier requirements.

Generally speaking, depending on the type of steel, a standard 20-foot container (20GP) can typically hold about 25 metric tons of steel, while a standard 40-foot container (40GP) can usually hold up to 28 metric tons. Longer steel products (12 meters) are typically loaded into standard 40-foot containers.

For example, for steel coils weighing 5 metric tons each, a 20-foot standard container can hold approximately 4–5 coils, for a total weight of about 20–25 metric tons. For steel coils weighing 8 metric tons each, a 20-foot standard container can hold approximately 3 coils, for a total weight of about 24 metric tons.

What shipping methods do you support?

Bulk cargo (≥100 metric tons; bulk shipping is the most cost-effective), container shipping, rail car shipping, and LCL (less than container load) shipping (5–10 metric tons).