Case Summary
- Client Country: South Africa
- Product Purchased: Galvanized Steel Coils and Galvanized Steel Strip
- Material: DX51D
- Zinc Coating: Z120
Customer Background
This client is a South African company specializing in metal product processing and distribution, serving multiple manufacturing sectors including building components, furniture hardware, and automotive parts. They consistently supply raw materials to local hardware workshops, light steel structure workshops, and municipal engineering contractors. This procurement primarily aims to fulfill bulk order demands from downstream hardware processing plants and light steel structure clients.
Communication Process
The client initiated contact in May this year via our official website (https://wanzhi-steel.com/). They submitted an inquiry directly through the site, providing a detailed procurement list with precise and highly targeted requirements.
The customer clearly defined core requirements:
- First, the process must be zinc-free while enhancing surface flatness to meet hardware appearance standards;
- Second, weight specifications: Galvanized coil weight per roll 4.5-4.8 tons; Galvanized strip weight per piece 500-550kg;
- Third, the customer uses their own freight forwarder, with transaction terms EXW (Ex Works).
We precisely met all client requirements. We explained our process for achieving uniform, zinc-blossom-free surfaces through controlled zinc bath composition and cooling rates, providing samples for confirmation to alleviate surface quality concerns.
Regarding specifications and packaging, we clearly stated our ability to specify these in the contract, confirming full compliance with client requirements for precision slitting and packaging.
We clarified the responsibility boundaries under EXW terms, proactively coordinating with the customer’s designated freight forwarder on factory pickup procedures, loading requirements, and document handover timelines to ensure seamless post-shipment logistics.
After evaluating multiple suppliers, the customer ultimately signed a purchase contract with our company in December.
Order Details
| Product Name | Galvanized steel strip | Galvanized steel coil | Galvanized steel strip | Galvanized steel coil | Galvanized steel strip |
| Specifications (Thickness * Width) | 0.45*137mm | 0.45*1250mm | 0.7*137mm | 0.7*1250mm | 0.6*85mm |
| Quantity | 10 tons | 10 tons | 5 tons | 15 tons | 10 tons |
| Material + Zinc Coating | DX51D+Z120 | ||||
| Surface Zinc Flower | Zero Zinc Spangle | ||||
| Total Weight | 50 tons (±5%) | ||||
| Product Packaging | Wide Coil: 4.5-4.8 tons/coil, standard packaging + wooden pallet. | ||||
| Narrow Strip: Single strip weight 500-550kg, 8-9 steel straps bundled into one pallet, pallet load capacity <4.8 tons. | |||||
| Delivery Time | 20 working days | ||||
| Transaction Method | EXW (Ex-Works) | ||||
| Payment Method | 30% prepayment, 70% balance due before shipment | ||||
Why Choose Us?
- Comprehensive Product Specifications: We operate not only galvanized steel coil production lines but also slitting equipment capable of precisely slitting to customer-specified widths.
- Advanced Production Technology: Our state-of-the-art equipment ensures zinc-free surfaces with smooth, high-quality finishes.
- High Production Efficiency: The customer requested a 20-working-day delivery timeline, which our production schedule can accommodate.
Wanzhi Steel is a leading manufacturer of galvanized steel products in China, operating two hot-dip galvanized coil production lines and four slitting machines. For any galvanized steel product requirements, please feel free to contact us.
Our galvanized steel product offerings include:
