Client Background
The client, a Belarusian manufacturer of agricultural machinery and food processing equipment, needed stainless steel for its production.
Communication Process
The client contacted us through our website (https://wanzhi-steel.com/), specifying their need for stainless steel strip with thicknesses of 1.2mm and 1.5mm, a width of 600mm, and a 2B finish.
The client requested a material recommendation, and we recommended 304 stainless steel for its excellent corrosion resistance and relatively low cost, which the client agreed to.
After finalizing the product details, we discussed the quantity. Since this was our first collaboration with the client, they were concerned about our product quality and requested a trial order of 25 tons of each specification. We subsequently signed a purchase contract.


Order Details
- Product: Stainless Steel Strip
- Thickness: 1.2mm, 1.5mm
- Width: 600mm
- Material: 304 Stainless Steel
- Surface: 2B
- Quantity: 25 tons for 1.2mm strip, 25 tons for 1.5mm strip
- Country: Belarus
- Packaging: Lined with moisture-proof paper, wrapped with steel strip, vertically packaged to ensure roll shape and protect against moisture and impact during sea transportation.
- Terms: CIF Port of Klaipeda, Lithuania (customer-specified, then shipped by rail to Belarus)


Customer Feedback
After receiving the goods, the customer tested the product performance and found it to meet their overall needs, especially the dimensions. The weight of the stainless steel strips also met their requirements.
The customer also highly praised our customer support and gave us full praise for our comprehensive service throughout the entire process.
- Production Phase: Weekly production progress videos are sent to customers to keep them informed of their order status.
- Logistics Phase: Full logistics tracking is provided to customers.
- After-sales Phase: During the customer’s first processing of 1.5mm stainless steel strips, they encountered a bending angle deviation issue. Our technicians provided guidance within two hours, adjusted the bending machine pressure parameters, and resolved the issue. Subsequent processing continued smoothly.


Why Choose Wanzhi Steel?
- High-quality products: We recommend suitable 304 stainless steel. Our company boasts strong production technology and is ISO 9001 and ISO 14001 certified.
- Timely Delivery: With multiple production lines and sufficient production capacity, we can ensure the quality and quantity of our products and deliver them on time.
- Strict Testing: From raw materials to finished products, our products undergo rigorous testing, including dimensional, composition, and mechanical properties. We also fully support third-party testing.
- High Dimensional Accuracy: Stainless steel thickness tolerances are extremely low, and our advanced slitting equipment ensures highly accurate slitting.
Our Stainless Steel Products Include:
- Stainless steel coils
- Stainless steel pipes
- 201 stainless steel
- 316L stainless steel
- 430 stainless steel
These are just a few of our products. If you require other stainless steel products, please feel free to contact us.