Case Overview
- Client Country: Russia
- Products: 430 and 304 Stainless Steel
- Surface Finish: 430-BA & 304-2B
- Requirement: Laser-cut protective film required
Customer Background
The customer is a Moscow-based service provider specializing in high-precision laser cutting and sheet metal fabrication. Their downstream clients span medical device housings, food industry equipment components, and precision instrument panels. Operations cover Russia, Belarus, and Kazakhstan.
This 40-ton purchase aligns with our minimum order quantity (MOQ) requirements (5 tons per specification across 8 specifications ordered), serving as a trial order.
Communication Process
The customer left an inquiry through our 430 stainless steel page(https://wanzhi-steel.com/ru/product/430-stainless-steel/). Their requirements were clear: besides material specifications, they explicitly requested laser-cut protective film on the stainless steel surface.
Based on this information, we inferred the customer was a professional fabricator, which was confirmed through further inquiry. Through communication, we identified the customer’s core requirements as follows:
- Stringent material standards: 430-BA and 304-2B surfaces must be of high quality to ensure component dimensional accuracy;
- The laser-cutting protective film must be made of specialized PE material, leaving no adhesive residue upon removal, being wear-resistant and scratch-resistant, and suitable for high-temperature environments;
- Precise dimensional tolerances are required, with minimal tolerances for both width/length (1250*3000mm) and thickness;
- Fast delivery cycles are essential to ensure simultaneous shipment with other steel products (the customer also purchases galvanized steel coils from our company).
In response to the customer’s requirements, we presented our technical solution and supply assurance:
- Step 1: Clearly communicated our commitment to strict production monitoring from the source and rigorous post-production inspection.
- Step 2: Invited the customer to a video tour of our stainless steel production workshop, highlighting the precision cold-rolling line and specialized film-coating equipment.
- Step 3: Shared case studies of our previous collaborations, along with images and videos of delivered products and authentic customer feedback.
After multiple discussions, the client decided to place a purchase order. Having previously worked with us on galvanized steel products and being satisfied with those, this marked their first procurement of stainless steel sheets. Consequently, they opted to purchase only the minimum order quantity for each specification.
Purchase Details
| Item | Detailed Specifications and Requirements |
| Purchasing Country | Russia |
| Product Name | Stainless Steel Plate |
| Material | 430 and 304 Stainless Steel |
| Product Specifications and Quantity | 430-BA Material: 0.9mm x 1250mm x 3000mm — 5 tons 1.2mm x 1250mm x 3000mm — 5 tons 1.5mm x 1250mm x 3000mm — 5 tons 2.0mm x 1250mm x 3000mm — 5 tons |
| 304-2B Material: 0.9mm x 1250mm x 3000mm — 5 tons 1.2mm x 1250mm x 3000mm — 5 tons 1.5mm x 1250mm x 3000mm — 5 tons 2.0mm x 1250mm x 3000mm — 5 tons | |
| Total Quantity | 40 tons |
| Core Process Requirements | Covered with laser-cut protective film |
| Port of Shipment | Delivered at Tianjin Port |
| Packaging Method | Standard seaworthy packaging |
| Payment Method | 30% prepayment, remaining 70% due before shipment. |
| Delivery Deadline | As stipulated in the contract |
Why Choose Us?
- Professional Steel Supply Capabilities: With over 14 years in the steel industry, we supply high-quality steel products to global customers.
- Superior Product Quality: Equipped with advanced production lines and processing equipment, our products hold certifications including ISO 9001 and CE.
- Integrity-Driven Enterprise: We consistently adhere to rigorous inspection procedures and ethical business practices, having successfully exported to over 120 countries.
Wanzhi Steel is a leading stainless steel supplier in China and a certified integrity-driven enterprise. For all your stainless steel product needs, please feel free to contact us.
